About Us
About Us
Royal Drain & Sewer is dedicated to providing dependable plumbing, drain, and sewer services throughout Metro Detroit.
Our company was built on a simple principle: provide quality work, treat customers honestly, and deliver lasting solutions.
We specialize in drain cleaning, sewer repairs, underground piping, water line services, hydro jetting, and plumbing fixture installations. By focusing on these critical plumbing systems, we are able to provide efficient diagnostics, quality repairs, and professional workmanship.
Whether we’re helping a homeowner solve a recurring drainage issue or assisting a commercial property with a major sewer repair, our goal remains the same: provide dependable service and earn long-term customer trust.
Our Mission
To provide professional plumbing and drain services while maintaining the highest standards of workmanship, integrity, and customer satisfaction.
Privacy Policy
Royal Drain & Sewer respects your privacy. Information submitted through our website, forms, phone calls, or text messages is used solely for customer communication, scheduling, estimates, and service-related purposes.
We do not sell customer information to third parties.
By submitting your information through our website, you consent to being contacted regarding your inquiry or requested services.
For questions regarding this policy, please contact us directly.
Terms and conditions
Welcome to Royal Drain & Sewer. By accessing our website, requesting services, submitting a contact form, or communicating with us by phone, email, or text message, you agree to the following Terms and Conditions.
Services
Royal Drain & Sewer provides residential and commercial plumbing services throughout Metro Detroit, including but not limited to:
- Drain Cleaning
- Sewer Line Repair & Replacement
- Underground Drain Repair
- Water Line Repair & Replacement
- Hydro Jetting
- Sewer Camera Inspections
- Plumbing Fixture Repair & Replacement
- Residential Plumbing Services
- Commercial Plumbing Services
All services are subject to availability, scheduling, site conditions, and customer approval.
Estimates
Estimates provided by Royal Drain & Sewer are based on information available at the time of inspection or consultation.
Additional repairs or conditions discovered during service may require adjustments to the scope of work and pricing. Customers will be informed of any necessary changes before additional work is performed whenever possible.
Payment Terms
Payment is due upon completion of services unless otherwise agreed to in writing.
Royal Drain & Sewer reserves the right to suspend services or pursue collection efforts for unpaid balances as permitted by law.
Warranty
Royal Drain & Sewer stands behind the quality of our workmanship.
Warranty coverage, terms, and duration may vary depending on the service provided. Warranty information will be communicated at the time of service when applicable.
Warranty coverage does not apply to:
- Customer-supplied materials
- Existing system defects outside the scope of work
- Improper use or misuse
- Damage caused by third parties
- Natural disasters or circumstances beyond our control
Appointment Scheduling
Customers are responsible for providing accurate contact information and ensuring reasonable access to the property at the scheduled appointment time.
Appointment times are estimates and may be affected by traffic, weather, emergencies, or unforeseen job conditions.
SMS/Text Messaging Terms
By submitting your phone number through our website, contact forms, scheduling requests, or service inquiries, you consent to receive text messages from Royal Drain & Sewer regarding:
- Appointment confirmations
- Appointment reminders
- Service updates
- Estimate follow-ups
- Customer support communications
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP.
For assistance, reply HELP or contact us directly.
Consent to receive text messages is not a condition of purchasing services.